Heroes of the Storm

Heroes of the Storm Attempts to Silence Toxic Behavior

Online gaming is plagued with toxic player behavior and MOBAs, particularly, have a bad reputation for this. Heroes of the Storm is just the latest in a string of games attempting to find ways to combat this toxic activity from its players with all new reporting options and even a “silence penalty”.


Reworking Report Categories

Heroes of the Storm

Of course, you can already report players in Heroes of the Storm for “inappropriate behavior” but as of next patch, Blizzard are implementing even more ways to do so which will make the act of reporting misbehaving players even easier. The reworked categories are as follows.

Report Categories & Guidelines for Use

  • Abusive Chat
    • Insults, cruelty, or ongoing harassment directed at one or more players.
    • Hate speech
    • Real life threats
  • Intentionally Feeding
    • Player intentionally and repeatedly gets their hero killed in order to anger allies or feed XP to the enemy team.
  • AFK/Non-Participation
    • Player is idle or inactive for an extended period of time during a game.
    • Player is present, but has given up or refuses to take part in the game.
  • Cheating/Botting/Hacking
    • Suspicious behavior which indicates the player may be using third-party software or hack programs to gain an advantage during a game.
  • Inappropriate Name
    • Character names or BattleTags that are offensive, insulting, bypass the mature language filter, or are otherwise considered objectionable.
  • Spam

    • Excessively communicating the same phrase, similar phrases, or pure nonsense

    • Blatant or repeated advertising for third party websites

Blizzard do however make note that they will look at each report on a case-by-case basis, with the example of Abathur players being reported for Non-Participation they reassure that “a single report from an ally who misunderstands Abathur’s playstyle, for example, will not result in any penalties against your account. What’s more, we’ll also investigate players who are found to frequently dish out trivial or false reports and take action as necessary.”



Also of note, the Harassment category is now Abusive Chat which covers even more cases, and also ties in with the new ‘Silence Penalty’, which greatly limits a player’s ability to chat with others while active.

Silenced Players Cannot

Silenced Players Can

  • Use Allied Chat in-game
  • Use Party Chat (with invited players)
  • Chat in Hero League Draft Lobbies
  • Create, Suggest, and Request to Join parties
  • Chat in General Chat channels
  • Send and receive friend requests
  • Chat in custom chat channels
  • Send Whispers to friends
  • Send Whispers to non-friends
  • Reply to Whispers from non-friends
  • Issue in-game Pings

Players receive a silence penalty after being reported multiple times under the Spam or Abusive Chat categories and the first time silenced have their chat restricted for 24 hours, doubling for each silence penalty received after the first with no maximum.


Today’s Update

Heroes of the Storm

It was also revealed on Heroes of the Storm’s Twitter account that Warcraft’s Rexxar and Misha will be entering the Nexus today as a playable character, along with the end of the Diablo-themed Eternal Conflict event.


Source: Heroes of the Storm Update, Twitter

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About Hannah Richardson-Lewis

Hannah is an avid MMO player and Twitter addict. You can usually find her exploring a hidden corner of some fantasy world or other, or squealing girlishly over vanity pets. As MMOGames' Assistant Editor she makes sure that you get the best content as well as other sneaky behind-the-scenes things. In her spare time, she blogs at Dragons & Whimsy and tends to hop between World of Warcraft, FFXIV, and LotRO.